Terms and Conditions (Fleet)
1. About
These Terms govern your use of the Smart Taurus Fleet platform (the “Platform”) operated by SMART TAURUS LTD (“Smart Taurus”, “we”, “us”). By creating an account or using Fleet features (including team management, dispatch, analytics, and the Job Marketplace), you agree to these Terms.
2. Accounts and Eligibility
- You are responsible for the accuracy of account information and safeguarding credentials.
- Businesses warrant that submitted verification documents (e.g., UK company number, incorporation certificate, Goods-in-Transit and Public Liability insurance) are accurate and that you have authority to act for the business.
- We may suspend or terminate accounts for breach, fraud, or misuse.
3. Subscriptions and Plans
Free, Fleet Starter, and Fleet Advanced plan features and limits are shown in-app. Subscriptions are handled by Stripe. Changes, cancellations, renewals, and refunds (where applicable) are managed via Stripe’s customer portal. Taxes may apply. Feature gating (e.g., driver limit, dispatch, live GPS) is enforced by plan.
4. Job Marketplace and Quotes
- Marketplace listings require business verification and Stripe Connect payouts onboarding. We may remove listings that violate these Terms or applicable law.
- Accepting a business quote sets job status to ACCEPTED with driver assignment pending (driverId null). Accepting an individual driver quote may immediately assign the driver.
- You are responsible for the accuracy and legality of jobs you post and for complying with applicable laws and safety standards.
5. Payments
- Customer payments are processed by Stripe. We do not store card details.
- For marketplace quotes, payouts to providers use Stripe Connect. Platform/application fees and Stripe fees may apply. Settlement timing and holds are determined by Stripe.
- Chargebacks, refunds, or disputes are handled per Stripe policies and our dispute procedures.
6. Roles, Permissions, and Team Invites
Account owners can invite team members and assign roles/permissions. Invitations may expire and can be revoked. You are responsible for actions taken by team members on your account.
7. Live GPS and Tracking
Live GPS tracking is available on Fleet Advanced only and applies to drivers on active jobs. You must ensure drivers are aware of and consent to location tracking as required by law. Do not use tracking outside of legitimate operational purposes.
8. Acceptable Use
- No illegal, abusive, fraudulent, or harmful activity.
- No unauthorized access, reverse engineering, or data scraping beyond intended use.
- Respect privacy and intellectual property rights.
9. Data and Privacy
Your use is subject to our Privacy Policy (Fleet). You must comply with applicable privacy laws when processing personal data (e.g., driver data, location data) obtained via the Platform.
10. Service Changes and Availability
We may modify, suspend, or discontinue features. We aim for high availability but do not guarantee uninterrupted service. Planned maintenance may occur with reasonable notice where feasible.
11. Disclaimers
The Platform is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non‑infringement.
12. Liability
To the extent permitted by law, our aggregate liability arising from or related to the Platform is limited to the higher of (a) the total fees you paid to us in the 12 months before the claim, or (b) £500. We do not exclude or limit liability where it would be unlawful to do so.
13. Governing Law
These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, except where consumer laws provide otherwise.
14. Contact
Questions or complaints: info@smarttaurus.com